How to track

How do I track my order?

Once your order has been shipped, you’ll receive an email with an Australia Post or Toll tracking link depending on the delivery option you selected in checkout.

A note for Toll deliveries: It may take an extra business day for tracking to become active once your order has been dispatched.

Ways to track your order:

Way 1: My Account

  1. To view your purchases, login or create an account with the same email address you used at guest checkout and select the Order number to view details.
  2. Tap the tracking number to be redirected to the Australia Post or Toll tracking site depending on the delivery option you chose at checkout.

Way 2: Logistics APP

 Australia Post 

Get real-time updates on your order through the Australia Post app

  My Toll

Check tracking of your order through MyToll

 

Untracked orders

Smaller items such as music, movies and TV, games and software are sent with Australia Post Mail which is a standard untracked mail service.